It can be harder than you'd think, depending on the quality of the equipment, the volume of people and the cooperation of each parent and child.
I'll give them the benefit of a doubt because when we got up there it went fine. Maybe it was a "pot" moment.
I know you have a different company out there, and they may be blessed with equipment that is less than ten years old, but this is how it usually goes at my set. Kid finally smiles after twenty minutes of trying and camera malfunctions. We get that working, get a halfway decent shot and computer freezes up. We reboot and print but the kid looks yellow because the picture never looks like the screen. We lighten the picture to make them look a little less like they have jaundice and the parent changes their mind about which package they want. We refund out the package and ring in the new one and they give us a card that doesn't swipe properly or a $100 bill first thing in the morning. This happens at least five times a day on very busy days. Fun times.
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