My Minions Attack AT And T
Yesterday the credit from AT and T came. It sat in my mailbox right atop my last phone bill from the company. The bill, as noted earlier was for $2.17. Any company that runs its business like this (issuing refunds and bills without taking the bill out of the credit) deserves to go under. No bailout. No bonuses for CEOs. Nobody needs a company that runs this poorly. That's why I dropped it.
It's no the money that caused me to switch. It was the company's utter lack of understanding about its own products. (See my earlier posts.) And also its lack of customer service. Talking to people who have worked for the company has affirmed my stance that customer service means zip to the company. Therefore, I dropped it and declared war.
Every check I send, I include my blog address so that employees there can read about this. If any employee wants to post a horror story, go for it. Any readers, too. Enter it as a comment. It will be fun.
AT & T will most likely never have my business again. Never say never, though. It could monopolize everything and enslave us. When that happens, we send the minions out again. Let's have three cheers for the destruction of AT and T!